French+English Bilingual Customer Service Representative

If you're a natural problem-solver who loves helping people and you're fluent in both French and English, we want you on our team.

Join TalentPop as a French+English Bilingual Customer Support Specialist and be the friendly, reliable support our clients and customers count on.

In this role, you won’t just answer questions—you'll build relationships and make a tangible impact. You’ll be the first point of contact for our customers, providing top-notch support via calls, chats, and emails. Your ability to communicate clearly and calmly in two languages will be key to helping them resolve issues and feel great about their experience.

What You'll Do

• Be a Customer Champion: Provide exceptional support, ensuring every customer interaction is a positive one.
• Resolve with Confidence: Troubleshoot issues efficiently, turning challenges into quick solutions.
• Build Connections: Use your excellent communication skills to foster strong, lasting relationships with our customers.
• Collaborate and Improve: Work closely with your team to share insights and help us continuously refine our service.