Quality Engineer with verification

Position Purpose

The Delivery & Quality Clinic Engineer leads the Delivery & Quality Clinic activities to ensure rapid containment, robust root cause analysis and effective corrective actions for scrap, quality, and delivery issues.

The role coordinates customer, internal and supplier escapes in line with QAP-870-01.

Reports to:Quality Manager

Key Responsibilities

• Leads scrap reviews and prioritizes high-cost and repetitive issues.
• Ensures containment actions are implemented within 24 hours.
• Drives RRCA using standard problem-solving tools .
• Owns and monitors customer scorecards (quality, delivery, responsiveness).
• Tracks cycle time, aging and corrective action effectiveness.
• Escalates overdue or ineffective actions to management.
• Prepares weekly and monthly KPIs presentations for management reviews.
• Audit and verify the effectiveness of corrective actions.
• Promote a problem-solving and zero-defect mindset across the organization.
• Support awareness training for new and existing employees in coordination with Engineering/HR.