Graduate Delivery Manager with verification

🌎 Fully remote working anywhere in Tunisia!

🏖️ 33 Days Paid Leave and Benefits

✨ Exciting high growth product, relied on by leading global brands, particularly within sports

💻 Working with the latest hardware, tech stack and tools

ABOUT US

Storyteller is a high growth B2B SaaS platform which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost.

Our end‑to‑end platform gives companies a best‑in‑class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.

We work with many globally recognised clients, particularly within sport, so if you're a sporting fan this could be a great fit!

SUMMARY

Join Storyteller’s delivery team, where you will work on complex, fast-paced integrations and launches for high-profile clients, while continuing to develop your delivery and client management skills.

This role is well suited to a graduate or early-career professional who is ready to take on real responsibility, learn quickly, and grow into a confident Delivery Manager with the support of an experienced team.

If you enjoy combining client collaboration, problem-solving, and technology-led delivery, we’d love you to read on and apply.

RESPONSIBILITIES

As a Delivery Manager at Storyteller, you will be responsible for the seamless delivery of projects from post-sale through to launch and the initial period of live operation - plus the active improvement of our delivery processes to improve client satisfaction.

What you can expect:

• Taking ownership of delivery projects and becoming deeply familiar with the clients you are delivering for
• Initiating delivery projects, aligning plans with client expectations and business objectives
• Running onboarding and discovery calls, helping to define requirements and guiding clients through the process of integrating our product
• Controlling schedules, tracking milestones, and adjusting timelines as necessary using tools such as Jira and Airtable
• Maintaining transparent client communication, managing stakeholder expectations, and supporting scope changes effectively
• Reviewing client integrations to ensure they are to spec, and feeding back issues clearly to client integrators and internal engineering teams
• Running CMS training with clients to ensure they can use the platform effectively
• Managing post-launch support and ensuring a smooth handover to Customer Success
• Working cross-functionally, with most projects blending tech, product, and content
• Proactively identifying problems, generating options, and contributing to decisions to keep delivery moving
• Using AI and internal tools to support delivery (for example summarising calls, drafting specs and tickets, analysing integration behaviour, and improving documentation and playbooks)
• Contributing to continuous improvement in how we deliver Storyteller — including processes, templates, documentation, and standards

QUALIFICATIONS

What we’re looking for

• Experience delivering or managing web-or app-based projects (including through internships, graduate roles, or early-career positions), ideally in B2B SaaS, sports, media, or a fast-moving agency/startup environment
• Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders
• A high ownership mindset - you take responsibility, figure things out, and see them through
• Strong problem-solving skills and growing confidence making decisions with imperfect information
• A genuine interest in technology and AI, with experience using AI tools and effective prompting to support workflows and outcomes
• Strong attention to detail, with a high bar for quality and clear documentation
• Comfort juggling multiple projects and priorities in a fast-paced environment
• Familiarity with project management methodologies and tools (Jira, Airtable, Linear, Asana, Monday, etc.)
• Reliable internet connection for remote work

Nice to have:

• Experience with SDK, API, or mobile app integrations
• Experience running requirement or specification processes with external stakeholders
• Experience working with US and UK clients across time zones
• Interest in sport and an understanding of how sports organisations think about digital products

RECRUITMENT PROCESS

• Online video interview (short recorded answers to a mixture of questions)
• Follow-up exercise (compensated) to test skills relevant to this position
• Final interview with Andy (Chief Delivery Officer)

And that’s it!