Strategic Operations (Commercial, Legal & Special Projects)

This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Role Intent

The Strategic Operations (Commercial, Legal & Special Projects) role exists to own and execute the messiest, highest-leverage problems in the company—where legal, compliance, insurance, revenue, and strategy all intersect.

This is not a legal role.

This is not an operations support role.

This is an operator role.

You Exist To

• Translate legal and compliance constraints into business decisions
• Unblock revenue, delivery, and growth
• Pressure-test new ideas before the company commits real resources
• Operate across Sales, Client Success, Marketing, Compliance, and Leadership
• Take ownership of complex initiatives that don’t fit neatly into one function
  
  

You will work on what matters most right now, not what fits neatly into a job box.

You Report

• Solid-line to the Head of Compliance
• Dotted-line to the CEO
  
  

You will be trusted with judgment, visibility, and real responsibility.

This Is a High-Autonomy IC Role (With Real Runway)

This is a senior individual contributor role by design.

You Will

• Operate independently
• Sit in high-context conversations early
• Make recommendations executives act on
• Own outcomes, not just analysis
  
  

Over Time, This Role Can Grow In Multiple Directions

• Deeper ownership in legal / compliance / risk
• Broader strategic operations leadership
• Ownership of new initiatives or business lines
• Potential path into a GM role if you demonstrate the judgment and execution to earn it
  
  

This role is built for someone who wants optionality, not a narrow ladder.

How You’ll Actually Spend Your Time

This is a highly dynamic role. In a given month, you might:

• Join Sales calls to structure deals, negotiate MSAs, or unblock contract issues
• Work with Client Success & Account Management to renegotiate scope, pricing, or edge cases mid-engagement
• Partner with Marketing to pressure-test positioning, claims, and go-to-market ideas
• Coordinate with external counsel on targeted legal questions—then translate guidance into action
• Own insurance workflows tied to client requirements and operational reality
• Build models in Google Sheets to evaluate whether a new initiative is worth pursuing
• Help leadership decide: “Should we do this at all?” “If we do it, how should it be structured?”
  
  

You Will Constantly Move Between

• Legal constraints
• Commercial incentives
• Operational reality
  
  

That translation is the job.

Core Responsibilities

Cross-Functional Business Operator

You Work Directly With

• Sales — deal structuring, contract negotiation, objection resolution
• Client Success & Account Management — amendments, expansions, renewals, exceptions
• Marketing — positioning, messaging, and compliance-aware strategy
• Compliance & Legal — risk assessment, delivery, and execution
• Leadership — tradeoffs, prioritization, and escalation
  
  

You are not a reviewer.

You are a thought partner and problem owner.

Legal, Contracting & Insurance Ownership (Business-First)

• Own negotiation and execution of:
• MSAs
• Amendments
• Commercial terms
• Balance protection with speed and pragmatism
• Act as the primary interface with external general counsel
• Own insurance workflows end-to-end:
• Coverage alignment
• Client requirements
• Renewals and exceptions
  

Your goal is not perfect documents.

Your goal is clean decisions that hold up over time.

Commercial Judgment & Financial Thinking

• Build and analyze models in Google Sheets
• Read and understand P&Ls
• Pressure-test new initiatives:
• Unit economics
• Risk exposure
• Scalability
• Provide leadership with clear, directional recommendations
  

You are expected to think like an operator, not an academic.

Special Projects & New Initiatives

You Will Be Pulled Into

• New product or service ideas
• Expansion into new markets or client types
• Risk-heavy or ambiguous initiatives
• Projects that cut across multiple teams and don’t have a clear owner yet
  
  

If something matters and is messy, it likely lands with you.

What Success Looks Like

First 90 Days

• Trusted partner across Sales, CS, Marketing, and Compliance
• Confident presence on client and internal strategy calls
• Contracting and insurance workflows feel faster and cleaner
• Leadership brings you into decisions early
  
  

6–12 Months

• Fewer bottlenecks, fewer surprises
• Clear frameworks for evaluating new initiatives
• Teams proactively loop you in because it makes things better
• You are seen as a business operator—not a function
  
  

Ideal Background

This Role Is Intentionally Designed For Someone Who

• Has legal fluency but chose not to practice law
• Enjoys judgment calls and ambiguity
• Is comfortable talking to clients and executives
• Can model in Sheets and read a P&L
• Gets bored doing only one thing
  
  

Strong Fits Often Include

• Ex-law-school operators
• Legal ops professionals with commercial instincts
• Consultants or operators with contract and risk exposure
  
  

If you want to sit in legal all day, this role is not a fit.

If you want to touch many parts of a growing business, it probably is.

Long-Term Growth Path (Earned, Optional)

This role is intentionally open-ended.

Over Time, You May

• Build and lead a legal / compliance / commercial ops function
• Take ownership of increasingly complex initiatives
• Help launch and operate new divisions
• Grow into a GM role if you demonstrate:
• Strong judgment
• Ownership mentality
• Ability to drive results
  

You are not promised a title.

You are given the opportunity to earn one.

If You Want

• Exposure to how real businesses make decisions
• A chance to run your own function
• Work that changes month to month
  
  

This role was built for you.

🫶

Application Process

To be considered for this role these steps need to be followed:

• Fill in the application form
• Record a video showcasing your skill sets