Software Quality Responsible

Who we are

A major player for 20 years in the critical communications market, STREAMWIDE has successfully developed its Team on mission (mission critical) and Team on the run (business critical) software solutions for administrations and businesses. These solutions for smartphones and PCs, offered in a SaaS model or on Premise, benefit from numerous functionalities such as the multimedia group discussions, VoIP, push-to-talk (MCPTT and MCx new generation 4G / 5G LTE), geolocation, digitization and automation of business processes. These innovative solutions meet the growing needs for digital transformation and real-time coordination of interventions. They allow field teams to transform individual contributions into collective successes and to act as one in the most demanding professional environments.

STREAMWIDE is also present on the Value-Added Services software market for telecom operators (visual voice messaging, billing and charging of calls in real time, interactive voice servers, applications and announcements) with more than 130 million end users all over the world.

Based in France and present in Europe, USA, Asia and Africa, STREAMWIDE is listed on Euronext Growth (Paris) – ALSTW FR.

For more information you can visit our LinkedIn and Twitter pages @streamwide and our website www.streamwide.com. 

What we are looking for

You can be a perfect match to our team if you:

- have experience in a similar position
- have communication and methodical skills to efficiently transfer lessons learned to successor projects
- are familiar with internal and external quality reporting methods and tools
- are familiar with functional safety requirements for software development
- have solid English language skills (read, write, speak)
- have effective time management and prioritization skills

What you will do

General activities:
▪ Define measures, key indicators, and metrics to control performance & improvements.
▪ Review and evaluate process and methods descriptions.
▪ Initiate change requests for their improvement if necessary.
▪ Regular status analysis and review of deviations.
▪ Harmonize activities within the company.

Project risk management and escalation: 
▪ Initiate and drive project risk assessments to identify project risks and find alternative solutions in order to avoid or minimize the effects.
▪ Initiate /prepare a decision basis for the management.
▪ Escalate project problems /risks to the management (independent reporting).

Reporting: 
▪ Prepare and submit monthly indicators analysis. 

Quality Planning: 
▪ Regular status analysis and review of deviations.
▪ Define and track software quality targets
▪ Develop, apply, and maintain the software quality concept
▪ Review and evaluate customer quality and process requirements. 
▪ Communicate essentials to responsible departments. 
▪ Actively drive concepts to implement solutions for quality improvements.
▪ Collect / document / forward quality relevant experiences from current projects into new projects (.: lessons learned, product history
▪ Communication of product related quality issues and measures worldwide.

Monitor product development process:
▪ Manage and assist project team in quality related topics. Apply defined internal methods, process descriptions and external / customer requirements.
▪ Review and ensure effectiveness of quality measures and initiate corrective actions. Actively support and advise project team.

Support product development process: 
▪ Support project leaders, software team leaders and the software teams in all software quality related activities.
▪ Regularly examine the review information, products, support documents etc. to verify the projects are developing according to the plan.
▪ Drive the analysis of software and process weaknesses, initiate and/or apply measures for quality improvements. 
▪ Review effectiveness of the measures and initiate corrective actions if necessary.
▪ Evaluate and track the software quality status for supplied parts, in development, in production and at the customer on a regular basis. 
▪ Plan, lead, and document customer and / or internal assessment/audits.
▪ Support software development process as key member of the project team.
▪ Support software process improvement activities.

We want you integrated in our team as soon as possible. Therefore, one of us is your mentor and will guide you to get familiar with our products, tools, processes and organization. We, as Quality Management Team, will support you in taking over own responsibilities after initial training phase.

Nice to have: 

- Technical Knowledge, experience with any programming language or software development
- Proficiency in presentation, moderation / training and negotiation techniques
- Intercultural experience and solid language skills
- Intercultural Quality Understanding